CUSTOMER CARE

PRIVACY POLICY

Welcome to Aisha McShaw. We value our customers and are committed to protecting their privacy and informing them as how their personal information will be used. As a general matter, we collect customer information in an effort to improve your shopping experience and to communicate with you about our products services and promotions, as well as other matters in which you may be interested. We recognize that we must maintain and use customer information responsibly.

 

PRE-ORDER

Make a reservation of an item that is not yet available for sale but will be soon by choosing the “Preorder” option rather than “Add to Cart”. An estimated delivery window is indicated for each pre-order item within the product page. When purchasing an item available for preorder, you will be charged immediately. Once your preordered item(s) ship, you will receive a shipping confirmation with tracking information.

 

TAX INFORMATION

Sales Tax is applied to your order in accordance with individual state and local regulations if your shipping address is in a state where retail stores, company establishments or one of our partners are located.

 

SECURE PAYMENT

We accept Visa, MasterCard and American Express cards. Payment is debited from your account at point of purchase. We also accept ApplePay and PayPal. Please note that when selecting PayPal as an option, you will be directed to the PayPal site during checkout to ‘Log In,’ review the amount to be debited, and click ‘Pay Now.’ Once this transaction is concluded in PayPal, you will be returned to aishamcshaw.com

All transactions on this website are processed using Shopify Payments, a secure online payment gateway that encrypts your card details in a secure host environment.

 

SHIPPING POLICY

Pre-Orders will ship during the dates listed on the terms and conditions, at the time of purchase.

Please allow us up to two business days to process your order. Once an order has been processed, you’ll receive a shipment confirmation email with your order’s tracking number.